Transport Solutions Hub operates an ‘unknown shipper policy’ for first-time customers. If you are shipping with GFL for the first time, your parcel needs to be left open for inspection by our driver to ensure the content is acceptable for transport through the GFL network. All parcels may be subject to security screening. This may include the use of x-ray, explosive trace detection and other security screening methods. Please note that any shipment may be opened by government agencies (such as customs, border security, or police) while in the care of GFL. GFL has no control over these requests.